
18
Problem Recommendations
No power
9 Check if you correctly and firmly plug AC power core into MX-1004K.
9 If you are recovering from power outage, accidentally unplug the power core or
other power surge conditions, leave the device off for a while and then power it
on again.
No/ Erratic video
9 Make sure all cables are in good working condition and properly connected to
the MX-1004K and displays.
9 Configure the output video resolution so that it doesn’t excess the native
resolution of the display. ( in this case, the message of “out of range” is usually
showed on your screen)
9 Make sure video sources are accurately selected to the right channels.
Poor quality
9 We suggest that don’t use T-connectors to split your video source into to
images displayed on two different screens. That will lower output video quality.
Use a distribution amplifier instead of T-connectors.
9 Make sure the video source is not compressed and maintains the highest native
resolution.
Wrong color
9
se color balance or auto configuration.
AutocolorconfigurationonlyworksatVGAandcomponentinputs.
Troubleshooting
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